The Americans with Disabilities Act and You:
Frequently Asked Questions on Taxicab Service
Taxicabs play a critical role in helping to move America. Last year, taxis safely and efficiently delivered 2 billion passengers to offices, homes, airports, shopping malls, churches, hotels, stadiums and many other community destinations.
As much as 10 percent of the customer base for taxi service consists of people with a disability affecting mobility, hearing, vision, thinking and other physical and mental processes. In fact, 54 million people in America live with disabilities, and they have the same needs and interests as everybody else. They have jobs, families, classes, meetings, travel plans, and other activities to keep them on the move, and they need transportation, including taxicabs, to help them get where they are going.
The rights of people with disabilities to access transportation are guaranteed under federal law, the landmark Americans with Disabilities Act (ADA). With this document, Easter Seals Project ACTION and the Taxicab, Limousine & Para transit Association seek to answer several important questions about taxi service for customers with disabilities.
